Technology Help

Technology Help for Parents & Students

The Berkley Schools Technology Team is here to help you navigate the world of Chromebooks, iPads, email and hotspots. View the resources below for help, or, fill out a request for support, below.

General Technology Support

If you have general technology issues related to your child's online learning, you may contact Oakland Schools Service Desk at 248.209.2060 or email the OS Help Desk.  For issues specific to Schoology, a help request form will be posted online.

Help with Hotspots

Berkley Schools uses Kajeet hotspots for families who are in need of one. If you have a Kajeet at home and are in need of technical support, you can call Kajeet directly, Monday-Friday, at 240-482-4635.

Help with Schoology

Visit our Schoology page to see videos and articles to guide you through the platform. If you need technical support, fill out the support form on this page. Oakland Schools help desk (listed above) will not be able to troubleshoot any Schoology issues.

Chromebook Help

Chromebook Featured Video by Google