Technology Help

Technology Help for Parents & Students

The Berkley Schools Technology Team is here to help you navigate the world of Chromebooks, iPads, email and hotspots.

General Technology Support

If you have general technology issues related to your child's online learning, you may contact Oakland Schools Service Desk at 248.209.2060 or submit a ticket to the OS Help Desk.

Internet Support - Affordable Connectivity Program

The Affordable Connectivity Program is a Federal Communications Commission program that helps connect families and households struggling to afford internet service.  This new benefit  provides a discount of up to $30 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers.

Eligible households can enroll through a participating broadband provider or directly with the Universal Service Administrative Company (USAC) using an online or mail in application.

You can learn more about the benefit, including eligibility and enrollment information, by visiting the ACP website, or by calling 877-384-2575.

Help with Schoology

Visit our Schoology page to see videos and articles to guide you through the platform. If you need technical support visit the Oakland Schools help desk to submit a ticket.

Chromebook Featured Video by Google

Chromebook Tips  from Oakland Schools